Terms of Service

Welcome to Clean Floor Coatings ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, located at cleanfloorcoatings.com (the "Site"), as well as any services we provide in connection with your garage floor coating project (collectively, the "Services").

By accessing the Site, requesting an estimate, submitting a form, or otherwise engaging with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use the Site or request our Services. These Terms form a legally binding agreement between you and Clean Floor Coatings.

We may revise these Terms from time to time. The most current version will always be posted on this page with the effective date shown above. Your continued use of the Site or Services after any changes indicates your acceptance of the updated Terms.

Clean Floor Coatings is a professional garage floor coating company serving Horry County, SC and Brunswick County, NC, from Conway to Ocean Isle Beach, as well as the greater Wilmington area and the Grand Strand down to Pawleys Island. Our Services include concrete surface preparation, crack and damage repair, application of floor coating systems, decorative flake installation, and protective topcoat application for residential garage floors.

Estimates and quotes provided through the Site or by phone are based on the information you share with us and are subject to change following an in-person assessment of your garage floor. A final, binding price will be confirmed in writing before work begins.

You agree to use the Site and our Services only for lawful purposes. You are responsible for the accuracy of any information you submit to us, including your name, phone number, email address, and project details. You agree not to provide false, misleading, or incomplete information.

You agree not to disrupt or interfere with the security or operation of the Site, not to attempt to gain unauthorized access to any portion of the Site, and not to use the Site to transmit any harmful, offensive, or unlawful content. You are solely responsible for maintaining the confidentiality of any devices or accounts you use to access the Site.

By providing your mobile phone number to Clean Floor Coatings, either through a form on our Site, by phone, or by other means, you expressly consent to receive text (SMS) messages from us at the number you provided. These messages are sent in connection with the Services you have requested or inquired about.

Message types may include: appointment reminders, scheduling confirmations, estimate follow-ups, project notifications, and account or service updates.

Message frequency varies. The number of messages you receive depends on your interactions with us and the status of your project. You may receive several messages during an active estimate or project and fewer or none at other times.

Message and data rates may apply. Standard messaging and data rates charged by your mobile carrier may apply to messages sent to or from your device. Check with your carrier if you have questions about your messaging plan.

Opt out: You may cancel or opt out of receiving text messages at any time by replying STOP to any message we send. Upon doing so, we will remove you from our SMS messaging list and send no further text messages, except for a single confirmation of your opt-out request.

Help: If you need assistance at any time, reply HELP to any message we send, or contact us directly using the information in Section 6 below.

Carrier liability: Supported wireless carriers are not liable for delayed or undelivered messages. We cannot guarantee that every message will be delivered on time or at all, as delivery depends on factors outside our control, including your carrier, network availability, and device settings.

Carriers currently supported include, but are not limited to, AT&T, Verizon Wireless, T-Mobile, Sprint, US Cellular, and their respective subsidiaries. The list of supported carriers may change without notice.

The Site and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Clean Floor Coatings disclaims all warranties, whether express or implied, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that any defects will be corrected. You use the Site at your own risk.

To the maximum extent permitted by law, Clean Floor Coatings, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the Site or Services, including but not limited to loss of profits, data, or business interruption, even if we have been advised of the possibility of such damages.

Any estimates, quotes, or project timelines provided are good-faith approximations and are not guarantees. Actual results may vary based on the condition of your concrete, environmental factors, and other circumstances discovered during the project.

If you have any questions about these Terms or our Services, you may contact us as follows:

• Business name: Clean Floor Coatings
• Website: cleanfloorcoatings.com
• Phone: 843-252-0550
• Email: office@cleanfloorcoatings.com
• Mailing address: 2046 Great Blue Heron Dr

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina and the State of South Carolina, as applicable to the location where Services are performed. Because Clean Floor Coatings serves customers across both North Carolina and South Carolina, the laws of the state in which your project is located shall apply to any dispute arising from or related to these Terms or the Services.

Any legal action or proceeding arising under these Terms will be brought exclusively in the state or federal courts located in the applicable state, and you hereby consent to the personal jurisdiction and venue of such courts.

We reserve the right to update or modify these Terms at any time. When we do, we will revise the effective date shown at the top of this page. We encourage you to review these Terms periodically. Your continued use of the Site or Services after any update constitutes your acceptance of the revised Terms.